hold up, i think i figured out how to fix ''this feature is unavailable''

[_Izzy_]

@Yanderemenhera thats weird

[Yanderemenhera]

@_Izzy_ no, i'd watch youtube or change my dns to automatic or 8.8.8.8 and that did not get it it to come back, i also dont know if every switch can still use facebook or if mine is literally just that old

[_Izzy_]

@Yanderemenhera i use the videos on the nintendo news specifically

[Yanderemenhera]

@_Izzy_ oh ok

[_Izzy_]

@VGMoose i think yall might wana look into the method of just watching a vid on the nintendo news aswell bc its simpler

[VGMoose]

So it sounds like:

1. Set DNS to automatic, or to Google DNS (8.8.8.8)
2. Watch a video in the News app, or open Facebook via the Album share applet
3. Set the DNS back to one of the BrowseDNS addresses

I haven't had the issue in a while, any ideas on what causes the problem in the first place? Eg. not being docked or being offline for too long?

[Yanderemenhera]

@VGMoose said in hold up, i think i figured out how to fix ''this feature is unavailable'':

So it sounds like:

1. Set DNS to automatic, or to Google DNS (8.8.8.8)
2. Watch a video in the News app, or open Facebook via the Album share applet
3. Set the DNS back to one of the BrowseDNS addresses

I haven't had the issue in a while, any ideas on what causes the problem in the first place? Eg. not being docked or being offline for too long?

genuinely no clue, but this seems to fix it

[KiwiFarmsArkavel]

@Yanderemenhera said in hold up, i think i figured out how to fix ''this feature is unavailable'':

@VGMoose said in hold up, i think i figured out how to fix ''this feature is unavailable'':

So it sounds like:

1. Set DNS to automatic, or to Google DNS (8.8.8.8)
2. Watch a video in the News app, or open Facebook via the Album share applet
3. Set the DNS back to one of the BrowseDNS addresses

I haven't had the issue in a while, any ideas on what causes the problem in the first place? Eg. not being docked or being offline for too long?

genuinely no clue, but this seems to fix it

use the scientific theory and experiment with your hypothesis

[_Izzy_]

@VGMoose for the nintendo news vid the first time you start the vid the 'this feature is unavailable' thing will show up, then you have to leave the vid, wait like 10 full seconds, try to watch it again, and when the vid loads the browser will work
i actually JUST had the issue before logging on lol

[KiwiFarmsArkavel]

@_Izzy_ said in hold up, i think i figured out how to fix ''this feature is unavailable'':

@VGMoose for the nintendo news vid the first time you start the vid the 'this feature is unavailable' thing will show up, then you have to leave the vid, wait like 10 full seconds, try to watch it again, and when the vid loads the browser will work
i actually JUST had the issue before logging on lol

yeah I think you and yanderemenhera will work together quite well just to try and find a workaround to this feature is not availiable

[VGMoose]

I got the "Feature is not available" screen with the DNS yesterday on my Switch 2, and can confirm that starting to watch a video (w/o the DNS) in the News applet removed it!

Switch 2 has no Facebook applet, so I didn't get to try that yet. Either way, this isn't common knowledge, so we'll update the landing page to display some info about this workaround. It's often mentioned as an issue on the feedback form.

Thanks @Yanderemenhera and @_Izzy_! And to @KiwiFarmsArkavel / others reading this thread, let me know if these workarounds work for you as well next time the error comes up.

[Yanderemenhera]

@VGMoose thanks

[KiwiFarmsArkavel]

@Yanderemenhera said in hold up, i think i figured out how to fix ''this feature is unavailable'':
> @VGMoose thanks

so you changed your dns after the Facebook method and then what did you do next to access videos

[Yanderemenhera]

@KiwiFarmsArkavel dms?

[KiwiFarmsArkavel]

@Yanderemenhera said in hold up, i think i figured out how to fix ''this feature is unavailable'':
> @KiwiFarmsArkavel dms?

sure

[Yanderemenhera]

@KiwiFarmsArkavel no, you mentioned dms and im confused

[KiwiFarmsArkavel]

oop mb (lemme edit that rq)

[_Izzy_]

@KiwiFarmsArkavel use your normal wifi to watch a video on the nintendo news. when you first try to watch it it wont work, try again 10-30 seconds later. when the video loads the browser will work again.