Forum Technical Difficulties!

[VGMoose]

This past week the site has been having large periods of downtime and lag. I'm going to be trying some server fixes today and tomorrow to address these problems.

Known Issues:

• Slowness when sending messages
• Entire forum going down or 503 timeouts
• Text formatting and Emojis not working everywhere
• Unable to create new groups

Sorry for the inconvenience!

[Ellyzien]

thank you, i was trying to send a message for 8 hours today

[VGMoose]

I have a lead on one of the potential issues, it's crashing when trying to generate the weekly "email digests" (aka: "What you missed since you were gone" emails). I'm going to temporarily disable this feature, to see how it affects the downtime (monitor-able here: https://stats.uptimerobot.com/JYZp8iqQOr/790761338 )

Edit: false alarm, the crash is still happening

[Weeblikeartist]

isnt working any better round here. just crashed again. but thank you for giving your time and effort to fix it. appreciated

[VGMoose]

Fully upgraded the forum now to the latest nodebb version, things might look slightly different. The main issue is probably still happening though

[VGMoose]

I've disabled all email notifications now, for the time being.

[DEAD_INS1DE]

any other leads?

[VGMoose]

I reported the issue to the NodeBB devs and they quickly pushed out a fix! https://github.com/NodeBB/NodeBB/issues/13115

It's related to our shoutbox chat recently surpassing 500+ users, which would explain why we started seeing issues this week.

I'm still working on getting the colors in profiles, but this should address the forum becoming non-responsive.

[AnybodyButMe]

@VGMoose yay