i need help getting into this phone.

[Evil Overlord]

@Kai696 elaborate? all you should need to do is factory reset it

[Kai696]

i did but the thing is i need the gmail in order to get into the phone

[Kai696]

that or the pin which idek

[Evil Overlord]

@Kai696 it shouldn't be the pin since it was factory reset, do you know which Samsung Galaxy it is?

[Kai696]

no

[Kai696]

i lwk just found it on the side of the road

[Evil Overlord]

is it asking for AN email or the email associated with the phone

[Kai696]

option #2

[Sofii]

you can do the factory reset by pressing down on the volume and power button at the same time

[Kai696]

i did but i still need the pin

[Sofii]

@Kai696 oh? I didn't think you still needed it? I did that with my burner and it worked.. try again maybe?

[A Former User]

Bro is trying so hard to break in a phone (don't tell anyone I told you this but just factory reset it)

[Kai696]

i did but it still says i need the pin

[Sofii]

@Kai696 wait gng by any chance yk the model of the phone?

[Kai696]

nope

[Sofii]

@Kai696 AHHH OKOK uhhh hmmm when u try to do the factory reset does it tell u anything or does it js work like if u were js doing a reg reset?

[Kai696]

idk

[Sofii]

@Kai696 like it doesn't give u an option to "Wipe/factory reset"? cuz sum models it does do that

[Kai696]

oh it did
i clicked it

[Sofii]

@Kai696 wtheck.. idk why it wouldnt work..uhh try to js hold down the down volume + the power button & make sure the phone goes black, and then quickly switch to up volume + power button