i need help getting into this phone.

[Evil Overlord]

is it asking for AN email or the email associated with the phone

[Kai696]

option #2

[Sofii]

you can do the factory reset by pressing down on the volume and power button at the same time

[Kai696]

i did but i still need the pin

[Sofii]

@Kai696 oh? I didn't think you still needed it? I did that with my burner and it worked.. try again maybe?

[A Former User]

Bro is trying so hard to break in a phone 😭 (don't tell anyone I told you this but just factory reset it)

[Kai696]

i did :sob: but it still says i need the pin

[Sofii]

@Kai696 wait gng by any chance yk the model of the phone?

[Kai696]

nope

[Sofii]

@Kai696 AHHH 😭💔🥀 OKOK uhhh hmmm when u try to do the factory reset does it tell u anything or does it js work like if u were js doing a reg reset?

[Kai696]

idk

[Sofii]

@Kai696 like it doesn't give u an option to "Wipe/factory reset"? cuz sum models it does do that

[Kai696]

oh it did
i clicked it

[Sofii]

@Kai696 wtheck.. idk why it wouldnt work..uhh try to js hold down the down volume + the power button & make sure the phone goes black, and then quickly switch to up volume + power button

[haydencc08]

dang cuh knows the cheat code

[Selene]

I have some bad news for you. Android phones have what is called Factory Reset Protection. This means that if the phone is tied to a Google account and is reset the way you reset it, then you must log in to the Google account associated with the phone. As far as I know there's no way around this.

Maybe try taking it to a carrier that does the "turn in any phone any condition and get a free phone" and get a pay as you go SIM card just so you're getting a SIM card? I'm not sure if this will work but it's an idea.

[ladiesman217]

i need help getting a phone :broken_heart: